Privacy Policy

Last updated: 26 February 2026

This Privacy Policy explains how TVNDEM Advisory Ltd (“TVNDEM Advisory”, “we”, “us”, “our”) collects and uses personal data when you visit tvndemgroup.com (the “Website”) or contact us.TVNDEM Advisory Ltd is a company registered in England & Wales and operates as part of the wider TVNDEM group structure. Where appropriate, limited information may be shared within the group to ensure your enquiry is handled by the appropriate team (see “Sharing your information”).

1. Who We Are
‍
‍Controller: TVNDEM Advisory Ltd
Registered Office: TVNDEM Group, 158 Northdown Road, Margate, Kent, CT9 2QN, United Kingdom
Company Number: 16866131
Email: info@tvndemgroup.com

‍TVNDEM Advisory Ltd is the data controller responsible for the processing of personal data described in this policy.

2. Personal Data We Collect

A. Information You Provide
When you contact us (for example via an enquiry form or email), we may collect:
- Your name
- Email address
- Company name
- Telephone number
- The content of your enquiry
- Any other information you choose to include

We do not intentionally collect special category (sensitive) personal data via the Website.

B. Information Collected Automatically
When you visit the Website, we and our service providers may collect:
- Device and browser information
- Pages viewed and time spent
- Referring URLs
- Approximate location derived from IP address
- Security and diagnostic data

3. How We Use Your Information
We use personal data to:
- Respond to enquiries and communicate with you
- Assess suitability for advisory engagement
- Operate, maintain, and secure the Website
- Improve Website performance and user experience
- Comply with legal and regulatory obligations

We do not sell personal data.

We do not send marketing communications unless you have explicitly consented.

4. Lawful Bases (UK GDPR)
We rely on the following lawful bases:
- Legitimate Interests — operating our Website, responding to enquiries, protecting our business and systems
- Consent — where required, for non-essential cookies and analytics

5. Cookies and Analytics
Google Analytics
We use Google Analytics to understand how visitors use the Website and to improve performance.Google Analytics may use cookies such as _ga to distinguish users and sessions.

Consent for Analytics Cookies
Where required under UK law, analytics cookies are only set after you provide consent via our cookie tool.You may also manage cookies through your browser settings.

6. Sharing Your Information
We may share personal data with:
- Service providers who support our Website and IT systems
- Analytics providers (such as Google)Professional advisers
- Regulators or authorities where required by law
- Other TVNDEM group entities, where necessary to ensure your enquiry is handled appropriately

Each entity processes personal data in accordance with applicable law.

7. International Transfers
Some service providers (including Google) may process data outside the UK.

Where this occurs, appropriate safeguards are implemented, such as standard contractual clauses or other lawful transfer mechanisms.

8. Data Retention
We retain personal data only for as long as necessary.

Our general retention approach:
- Enquiries (non-client): up to 24 months from last contact
- Client relationships: up to 6 years after the relationship ends (to manage legal and regulatory obligations)
- Website security logs: retained for limited operational periods

Retention may be extended where legally required.

9. Your Rights
Under UK GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate dataRequest deletion (in certain circumstances)
- Restrict processing
- Object to processing
- Request data portability

To exercise your rights, contact:info@tvndemgroup.com

‍We aim to respond within one month.If you are dissatisfied with how we handle your data, you may complain to the UK Information Commissioner’s Office (ICO).

10. Children
The Website is not directed at children, and we do not knowingly collect personal data from children.

11. Security
‍We implement appropriate technical and organisational measures to safeguard personal data. While no system is completely secure, we take reasonable steps to protect your information.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.

13. Contact

TVNDEM Advisory Ltd
158 Northdown Road
Margate, Kent
CT9 2QN
United Kingdom

Email: info@tvndemgroup.com